The difference
Our success has been built upon an ethos of building long term relationships with clients and we are very proud of our 96% client retention ratio.
What sets us apart from our competitors, is that we value the relationship with each client, greater than the value of any individual project. In practice, this means that if things go wrong (and occasionally they do!) - nobody will work harder to rectify matters and ensure that the client remains completely satisfied. It also means that we are able to be flexible when clients need work done urgently, within budget.
To support this ethos, we place great importance on the 3 key aspects:
Quality
- stringent quality control procedures
- client retention figure of 96%
- We follow ISO 9001 quality guidelines
Experience
- 8 years trading
- Over 150 clients including major NHS organisations
- Experience in building information communities
The Team
- Highly motivated individuals
- Highly personal service
- High level of skills in all key areas